NEW! FREE SHIPPING on all U.S. orders of $19 or more!
The free shipping threshold for international orders is $50 or more.

All packages are insured and guaranteed for your safety and ease of mind.


E-mail policy:
At Advanced Workouts, we take pride in our super-fast customer service. We answer all e-mail inquiries within six business HOURS or less of receiving your message. If you do not receive a response to your e-mail with 24 business hours of sending, please re-send your message. E-mail is often reliable, but not always -- if you don't hear back, that means your message is lost in cyberspace somewhere so please, re-send! Our email addrss is info [at] advancedworkoutsdvd [dot] com.

Advanced Workouts was created for the advanced home fitness buffs who love challenging their body to the extreme of their abilitiy, and whose goals are to increase muscular strength, endurance, flexibility, and overall cardio fitness. Just ask my friends and family (on second thought, forgot that, just take my word for it, I don't need my ears burning) -- *deep breath* -- what I was going to say before I rudely interrupted myself is that, just ask anyone who is close to me and they'll tell you, I have a low patience level for certain things. Like searching for something I want. I mean, if I want it, and I know I want it, shouldn't it magically appear at my fingertips with little effort? True, life usually doesn't work that way. Even so, when my fitness passion and level grew, I found it totally difficult -- and frustrating -- to find advanced-level DVDs. They're not available in stores, and the only online vendors I found offered not just advanced workouts, but the cheesy beginner workouts, and not-effective-for-me intermediate workouts. So what's a gal to do? I didn't want to go to those online stores offering pages and pages of stuff, only to find one workout here and another there that I wanted. I was looking for a store that carried it all--advanced DVDs only, so I knew I'd get something to challenge me -- and so I could cut down on the frustrating and wasted hours spent searching.

Well, I eventually discovered (after days of wasted time) that a store like that didn't exist. Now it does, because I opened one.

Welcome ADVANCED WORKOUTS DVD--if you're a "vidiot" like I am, this is the place for you. You've grown beyond Kathy Smith, Denise Austin, Leslie Sansone. You want something hard, HARDCORE, challenging and effective. You want it all, and more. Yeah, well, me too. That's why I'm here. That's why I do what I do. That's why I love it.

So check out my site. I've been around since 2002, and haven't looked back. I love this business. Fitness is a PASSION. And you know what one of the best things is about my job? I'm proud to say that I've done EVERY workout on this site. So, you have a question? Ask me! I can answer. Hit me with anything, I'm up for it (just don't hit me with those weighted boxing gloves, please)!

I seek out only challenging advanced workouts that really get the heart pumping and the muscles fatigued. Working out at home is convenient, inexpensive, and fun -- but only if you can find a variety of workouts that meet your fitness level. Advanced Workouts features the hottest home workout lines in the fitness industry -- and only those workouts appropriate for the advanced exerciser make the cut. Of course, all workouts can be modified for the beginner or intermediate (yada yada yada), but honestly, these workouts are going to kick your a*!

Yep, I run a small company -- just a few gals, me being the "head cheese gal" (ouch, bad image there!) -- so I'm proud to have the ability to make personalized customer service my NUMBER ONE priority. You won't receive any cookier-cutter emails or frustrating "big corporation" attitudes here. I totally love my business -- it's such fun to turn others on to new, fun, and totally challenging home workouts!

Send "Snail Mail" Payments to:

Advanced Workouts DVD
P.O. Box 246
South Thomaston, ME 04858
USA


Please send money orders or personal checks only; credit card orders are not accepted via mail because it's not safe to send your card number through the mail (see our FAQ section for details). Please include a note indicating what you would like to order, and don't forget to include the shipping amount with your order. All mail orders must clear before shipping.


Telephone and Voice Mail:

For product, return, or general questions, please send an e-mail as the response time is faster via e-mail.

If you prefer placing your order via telephone you may call our toll free ordering number during office hours only (Monday-Friday, 9 AM - 5:30 PM EST excluding holidays).
1-888-280-1651
. If all lines are busy, voice mail will prompt you to leave a
message. SPECIAL NOTE: RA numbers cannot be given over the telephone. If you'd like to return or exchange an item, you must contact us via email or the above form for an RA#. Please do not call for returns. Thank you!
info@advancedworkoutsdvd.com

SHIPPING NOTE: We ship via USPS mail. One to three DVDs ship via First Class when you go with the free shipping; four or more ship media mail with the free shipping.

Please be aware that international transit time varies depending on location, time of year, and the destination country's customs policies. Transit time cannot be guaranteed but is generally one to three weeks for Air Mail, one week for Global Priority.

If you're not happy with your purchase, please contact us for exchange/return procedure instructions.

You must contact us before sending your exchange back. You'll need an authorization code to complete your return, as well as the correct return address. Without your authorization code, your return cannot be accepted.

WE OFFER A UNIQUE, 100% SATISFACTION GUARANTEE: If you're not totally satisfied with any workout, simply contact us within seven days of the date you received your package according to the Delivery Confirmation number. We'll issue you an RA# so you can exchange your workout for something that better suits you. Or, you can opt to receive a full refund of the purchase price! That's right -- even if your DVD has been opened, you can still get your money back. Why are we offering an extreme return policy, when most DVD companies won't take back an opened DVD? Because we're vidiots, too, and we know that workouts are totally subjective. What one person loves, another might not enjoy quite so much -- but how do you know if you don't try? Well go ahead, try -- risk free! If you don't like your new workout, simply let us know so you can get something that suits you better, or a refund if you prefer. Simple, easy, hassle-free. Just the way it should be. (This policy applies to sale items but does not apply to clearance items or resistance bands. Free shipping is not available on exchanges. A necessary 15% restocking fee is applied to apparel returns.)

WE ALSO OFFER A FULL LIFETIME GUARANTEE ON ALL DVDs PURCHASED FROM ADVANCED WORKOUTS DVD: All DVDs are guaranteed for as long as you own them. In the rare instance that one of your DVDs is defective, contact us so we can replace it (as long as the workout is still available from the manufacturer). Obviously, if your dog chews your DVD, or your husband uses it as a Frisbee, we can't replace it, but we'll totally stand behind any naturally-occurring defects.

We recommend that when sending your item back, you insure your package, or at least add Delivery Confirmation (for USPS returns). This is recommended for your safety and reassurance.

The customer is responsible for all associated shipping costs unless the reason for the return is due to a defective/incorrect item; in that case, we will gladly pay for your shipping costs to both return your item and receive a new item.

It usually takes 4-5 weeks for a return to be processed depending upon the nature of the return.

Special note: If you return three or more DVDs within a 60 day period, you are subject to a 15% restocking fee. We're sorry, but since we lose on every return received, we have to initiate this policy in order to keep our open return policy intact. Thanks for your understanding.